Multiple business openings soared by 10% from 2021 to 2022. Meanwhile, shopping follows in 3rd place. Restaurants get the second-most reviews on Yelp, with 17%. Yelp consumers care more about food than most necessities. (Statista, Yelp Newsroom, Yelp Economic Average) On Yelp, Over 56% of users like discussing food and drinks. These forced companies to spend more on customer experience to get return clients.Ģ. Small businesses find online reviews their primary source when finding new customers. ![]() About 98% of users research their business choices through other people’s reviews before purchasing.ĩ of 10 consumers depend on online reviews to learn about a new business. They use it for finding good businesses, services, and business options. The app alone has over 265 million cumulative reviews. Yelp users are not idle in expressing their opinions. To better understand Yelp's influence on online businesses, a more in-depth examination through stats is listed below, including user review status, business base, revenue, and overall reputation on the web. Yelp also takes the 10th spot on the leading review-based networks, with 71% brand awareness among US respondents. Its accessibility and user-friendly interface make it popular with consumers who need to find businesses catering to their needs.Ī recent survey in the US shows that nearly 12% of the country's consumers use the platform regularly. Yelp is a multi-million network with over 80 million monthly visitors. ![]()
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